Live video
You talk while both of you are online. Keep your questions beside the screen and ask who will respond afterwards.
The visit chapter
Look past the sign-up screen. Ask who reviews your health history, how to get your questions answered and what follows the appointment.
You talk while both of you are online. Keep your questions beside the screen and ask who will respond afterwards.
You send your health details, then a doctor or another health professional reads them later. Ask who will read them, how you can send questions and how they will reply.
You meet in the same room. Ask whether later check-ins can happen online.
Under rules checked September 26, 2026, your physical location at the appointment generally determines which state must authorise your doctor to provide care.
Give the service your location before the appointment, especially if it has changed.
At the September 26, 2026 check, federal rules did not make blood tests a requirement for every person receiving a prescription.
Tests can still be needed because of the medicine, your state’s rules or what the doctor learns about your health.
Medical-board guidance says your doctor must handle any tests you need by doing them, arranging them or referring you to someone who can do them.
Ask which tests are needed for you, where they happen and who pays.
Use the visit to discuss your health and care choices. Ask how the service handles a decision against medicine and whether the visit fee still applies.
Make a note of your goals, current medicines and the parts of past care you want to discuss. Ask the service what records it wants in advance.